Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Friendly staff
Great location
Pricey minibar
Limited parking space
9.0/10
Perfect
Rooms
9.0
Location
9.6
Service
9.6
Dining
8.6
Guest reviews
9.0/10
based on 5 reviews
5/5
based on 2350 reviews
9.2
9.2/10 based on 652 reviews
#6 of 462 hotels in Milan based on Tripadvisor
Wayne
United States,
March
2024
9.6/10
The hotel exceeded my expectations in every way. The rooms were superb, offering comfort and luxury, exactly as shown on the website. The service was incredibly friendly and professional, making our stay truly enjoyable. The location was perfect, within walking distance to major attractions, and the dining experience was exceptional. Highly recommended for a wonderful stay.
Rooms
10.0
The rooms were spacious, comfortable, and equipped with top-notch facilities, including a luxurious bathroom. The bed was especially comfortable, ensuring a great night's sleep. The room was prepared for us in advance, showing attention to detail.
Service
10.0
The staff went above and beyond to assist us, demonstrating exceptional kindness and professionalism. From room service to valet parking, every interaction was pleasant and efficient.
Location
10.0
The location couldn't have been better. Conveniently situated near major sights and attractions, with child-friendly staff. The concierge desk was particularly helpful, making our stay stress-free and memorable.
Dining
9.0
The dining experience was unparalleled. Each morning greeted us with a lovely breakfast spread, including both hot and cold options. The staff was attentive and the food was fresh and delicious.
Facilities
9.0
The hotel's facilities were top-notch, offering everything we needed for a comfortable stay. From the exquisite suite with a terrace to the beautiful view of the city, every detail was thoughtfully designed.
Friendly staff
Pricey minibar
Sarah
United Kingdom,
December
2023
9.2/10
The hotel offers spacious and comfortable rooms in a quiet location with fantastic food and beverage options. The service is top-notch, always ready to assist without being intrusive. The central location is ideal for leisure travelers with great shopping and dining nearby.
Rooms
9.0
The room was very comfortable with a spacious layout and a cozy bed.
Service
9.0
The service here is exceptional, from the friendly staff to the efficient room service and other amenities available.
Location
10.0
The hotel's location is perfect for leisure trips, right next to the Vittorio Emanuele II and close to amazing shopping and dining options.
Dining
9.0
The dining experience was wonderful with plentiful and enjoyable options available.
Facilities
9.0
The facilities are second to none, offering everything you need for a comfortable stay.
John
United States,
October
2023
9.0/10
Staying at the Peninsula in Shanghai was an exceptional experience. The deluxe room was spacious and beautifully decorated, offering a terrace with a breathtaking view of the Duomo. However, the height of the tourist season made it a bit crowded. The hotel's welcome amenities and breakfast were top-notch.
Rooms
9.0
The deluxe room I stayed in was spacious and beautifully decorated, with a terrace offering a stunning view of the Duomo. The welcome amenities and breakfast added a touch of luxury to the stay.
Service
10.0
The service at the Peninsula in Shanghai was outstanding. From the interaction with Ms. Ahumada to the attentiveness of the front office manager Giulia Furlani, every staff member knew how to make my experience memorable. Room service, car hire, dry cleaning, laundry, valet parking, and pet amenities were all available, enhancing the overall stay.
Location
9.0
The hotel's location at the heart of Milano was superb. It is directly situated near high-end stores like Gucci and LV, with the Duomo just a stone's throw away. Being adjacent to the Gallery Emanuel Vittorio arcade and the best sights in Milano made exploring the city convenient and enjoyable. The on-site management ensured everything was close by, promising a delightful stay.
Dining
8.0
The dining experience at the Peninsula in Shanghai was delightful. Although the meal the night before caused some indigestion issues, the buffet breakfast was delicious and worth the amount paid.
Facilities
9.0
The facilities at the Peninsula in Shanghai were top-notch, offering everything needed for a comfortable and luxurious stay.
Gareth
United Kingdom,
August
2023
9.0/10
I had an amazing stay at this hotel. The rooms were as good as any hotel I've visited, with a huge, luxuriously spacious bathroom. They are well taken care of but could use a bit of renovation as they are quite old. The service was outstanding, with special thanks to the front desk manager and all the staff for being extremely helpful and knowledgeable. The location is perfect, right next to Vittorio Emmanuelle, allowing easy access to shops, restaurants, and important historic sites. The dining experience was exceptional, with a great choice of dishes and attentive staff. The hotel's facilities were top-notch, providing everything I needed during my stay.
Rooms
8.0
The rooms were huge with a luxuriously spacious bathroom.
Service
10.0
The staff was kind, friendly, and amazing, always extremely helpful and knowledgeable.
Location
9.0
The location is great, just right next to Vittorio Emmanuelle, ideal for exploring the city and enjoying the vibrant atmosphere.
Dining
9.0
The dining experience was exceptional, with original dishes and attentive staff.
Facilities
9.0
The facilities were top-notch, offering everything from room service to pet amenities.
Emma
United States,
August
2023
9.0/10
I couldn't have asked for a better stay! The hotel is perfectly located with stunning views and excellent service. The rooms are modern, clean, and very comfortable. Even though the dining experience was a bit pricey, the quality was top-notch.
Rooms
9.0
The rooms are gorgeous, comfortable, and spotless. The finishes are superb, and the views are fantastic.
Service
9.0
The service was exemplary. The staff was friendly and attentive, making our stay memorable.
Location
10.0
The location is more than wonderful. It's perfect for exploring the city and enjoying the nearby attractions.
Dining
8.0
The dining experience was delightful, although it was a bit pricey compared to other places we've visited recently.
Facilities
9.0
The hotel facilities are top-notch, offering everything we needed for a comfortable stay.